Welcome to HRi!
We respect and value our customers and go the extra mile to meet your expectations. Contact us for further information or to meet your support needs for any HRi product.
At HRi, we put you first in technology, quality, and customer service.
Hamilton Research, Inc.
23 Hayward St, #7
Ipswich, MA 01938 USAOrdering, Information, and Support:
Equine Products E-mail: Equitainer@equitainer.com
Canine Products E-mail: RoverShipper@equitainer.comOffice Hours:
9:00 a.m to 4:00 p.m. EST, Monday - FridayShipping
UPS 2nd Day, 3rd Day, and ground available online.
PLEASE NOTE: UPS delivers 2nd Day and Ground Shipping Mon-Fri ONLY. For Saturday delivery, you must use overnight shipping. Please call (978) 356-3014 for more information if you require Saturday delivery.NEXT DAY/OVERNIGHT Shipping ARE available
Please call or e-mail the office for more information.
Shipping to United States, U.S.V.I., and Canada available online. All others please phone or e-mail.Equitainer@equitainer.com
* Orders may be placed at equitainerstore.com or by phone, fax or e-mail, Monday - Friday, 9:00 a.m. - 4:00 p.m. EST.
* Unless requested, all orders are shipped UPS ground (Note: UPS cannot ship to P.O. boxes)
* Please allow 5- 7 business days for delivery.
* Prices subject to change without notice.
* PLEASE CALL FOR QUANTITY DISCOUNTS FOR EQUITAINER PURCHASES
Refund, Returns and Cancellation Policies:
* RETURNS: Please call or e-mail for a Return Authorization number. Upon authorization, unused items may be returned within 30 days for refund or replacement. Packages returned without a return authorization (R.A. #) number will not be accepted.
Frequently Asked Questions: